Beyond the products or services, beyond the revenues, and the brand, it is the employees who build the organisation, and it is the employees who have the most significant say in shaping it the way it is. Therefore, it is essential that the employees are motivated to offer their best, and take a real part in improving the organisation. The energy and enthusiasm with which employees work shows in the results and the higher these levels are, the better for the organisation.
Tips on improving the levels of employee motivation in the workplace.
1) Challenging Work
No one likes slacking or slackers. However, if you do not give challenging work to your employees, this is the risk you run. When there is no challenging work, and when employees can complete all their tasks without much effort, then they will not be motivated to do their best.
They know that they can complete the tasks efficiently without expending much energy, and they will do just that. If there is already a set process, this decreases the motivation of employees to do better, and they will go through the motions without really applying themselves.
Therefore, it is essential that you offer challenging work to employees which motivates them to strive harder and better. It also brings the best out of them and contributes to the success of the organisation.
2) Culture Matters
Another critical factor that has a significant effect on employee motivation in the workplace is the culture. Workplace culture is that essential thing that, even though not defined in absolute terms, will always affect all the stakeholders.
If the culture is dull and restrained, it shows in the way employees behave at the workplace. It also does not help the motivation factor and make employees go with the flow.
On the other hand, a vibrant workplace is very useful in improving employee motivation and includes them in everything.
3) Knowing the Difference
In the course of work, there are many monotonous and repetitive tasks that employees might have to perform. For example, in your customer’s service business unit, there might be some resources dedicated just to frame a query or a complaint from a client into a format understood by the customer service experts.
These resources will have to look at the complaints day in and day out and might lose interest as their work is quite repetitive. Now, this is work that cannot be done, but at the same time, you see that the resources are not at all motivated.
So, what do you do? You explain to these resources how vital their work is, and how it is making a genuine difference to the fortunes of the organisation. If the complaints are not dealt with in time, then there is every chance that it reflects poorly on the entire organisation, and might even adversely impact leads and prospects.
Therefore, it is vital that every employee, from the CEO to the attendant, understand how their work is making a difference to the organisation. It is not just the blockbuster product or service that builds the organisation; even the smallest of things can affect. This has to be conveyed to the employees.
Perhaps nothing demotivates employee’s more than preferential treatment (of course for those who don’t receive it). When organisations are opaque in their functioning, and when their employees are unsure about it treats them, there will be a severe lack of motivation in the workplace.
The employees will know that however much they perform; their performance will be the factor that decides their fate at the workplace. Therefore, it is essential that organisations are very transparent in their functioning.
When someone is promoted, or if someone receives a perk, there had better be proper justification for it, the justification that feels right for all the stakeholders.
5) Rewards and Recognition
Of course, this is the most apparent motivating factors. Employees’ efforts need to be recognised and rewarded, publicly, if they are to be motivated to perform better in the future. Organisations need to have a formal R&R plan in place, and periodically conduct events and sessions where they show that they care for employee efforts.
Perks are a great way to show employees that you care, which in turn would turn into increased engagement and motivation from their side. There is no limiting the number or kind of perks you can offer.
Organisations around the world have employed perks like crèche services, pet-friendly workplaces, and even saloons to show their employees that they care.
Even if you don’t have costly items you can offer as perks, simple things like letting employees work from home when they need to or maintaining one day for an event, will keep employees satisfied, and act as motivating factors.
Work need not always be serious, right? Yes, the work should be dealt with in all seriousness, and yes, we have to deliver everything on time in an effective manner, but if there is scope for it, why not have fun while we work? A fun, vibrant workplace goes a long way in motivating employees to do their best.